Now Hiring!

Ever wanted to join the legendary Metro team? Well you’re in luck! The following positions are now accepting applications:

SECURITY TEAM MEMBER

 

About the role: Metro and smartbar are seeking a highly motivated Security Team Member to join our family of staffers who facilitate safe and comfortable environments for guests of our concerts and events. This part-time position provides support for both Metro and smartbar events throughout the calendar year. This role demands a detail-oriented communicator who feels comfortable operating within the confines of a live music venue setting.

 

Primary Responsibilities:
  • Maintain a safe, secure and friendly environment for all Metro patrons
  • Search bags or other belongings brought into Metro for prohibited items
  • Prevent the loss of or damage to any Metro assets
  • Visually observe patrons and your immediate area, reporting all security and safety hazards
  • Must display exceptional customer service and communication skills.
Secondary Responsibilities:
  • Provide a deterrent to possible disruptive and/or unlawful behavior, responding to incidents as required
  • Assist patrons in emergency situations, including patron accidents, house evacuations, or related incidents that may occur, including monitoring of assigned house exits and maintaining an awareness of crowd management issues
Requirements:
  • Valid Illinois PERC (Permanent Employee Registration) a plus, but not mandatory
  • At least 21 years of age
  • Ability to work with a diverse audience of patrons
  • Flexible schedule required—weekends are a must
  • BASSETT certification required upon hiring
  • As a condition of employment, employee must successfully complete a background investigation
  • Occasionally lift or carry up to 20 pounds
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to read and understand all operating procedures and instructions
  • Must be able to handle pressure of working with high volume general public
Status:           Part-time, seasonal, non-exempt
Reports to:   Head of Security

 

To Apply:

Email ask@metrochicago.com with the subject line SECURITY TEAM MEMBER APPLICATION. Thank you for your time!

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